Digital transformation is a term that is widely used to describe the embrace of technology in an organization to optimize and processes in the company and improve service to clients. Besides using new technologies in the company, a part of the transformation is also a cultural one.
So where to start
If you want the transformation to be a success, you need support. So for that, it is crucial to include all stakeholders and end-users in the process. They need to own the projects, so they feel end responsible for the success as well.
I have experienced in multiple companies I helped in that technology is usually seen as an enemy. That it will cost people their jobs. So it is essential for them to understand early on that that is not the case. It will result in a better company which improves the security in their jobs, and it will also most of the time improve their day to day quality of work.
I am a firm believer that if you do a digital transformation in a significant way that it will result in more jobs. Usually it is best to find talent in your company before looking outside.
So now where really to start?
So as soon as you have the interest of your end-users and stakeholders, it is essential to start the discovery phase.
What is the discovery phase? This is where we start to interview them and begin to find out where the pain points in the organization are and the same for the clients.
As soon as you have a list of pain points, you can start to brainstorm how to solve these for them. Then as soon as you have this list of solutions, you can begin calculating the difficulty to execute these ideas.
Then next thing to do is what has high impact and cost low effort to do, these we call Low hanging fruit.
Execute on these as soon as possible to start showing that digital transformations will help them, and it removes their day to day problems.
After this phase, we can start mapping out the more long term plans.
What is next?
So now we can start thinking about the more significant projects we need to do. I always execute in an agile manner so even the bigger projects I cut into smaller, more executable chunks. I think it is vital to show results as often as possible in digital transformation.
Have update meetings with your stakeholders as often as possible to understand what is essential for them so you can optimize your road map.
Do you need help?
If you would like to know more about digital transformations, you can always contact us. We would be more than happy to have some coffee with you so we can give more detailed information that fits your organization.