Studio / Industries
Aviation.
Indonesian aviation is running on legacy systems that were modern when the fleet was younger. Turnaround, loyalty, MRO, cargo, customer experience: every digital product either enables or bottlenecks the operation underneath it. We design and build digital products for airlines and airports that respect the three constraints aviation teams actually operate under: regulated cybersecurity (BSSN CIRT, ICAO alignment), operational reliability (on-time performance, turnaround time), and passenger expectations that no longer tolerate a 7-second app load.
Digital products for an industry where minutes become margin
An airline's economics are measured in minutes: turnaround, on-time, aircraft utilization, passenger throughput. A hospital-grade cybersecurity posture now applies too (BSSN CIRT mandate, three-tier structure). Digital products that compound in this industry don't replace the operation. They instrument and accelerate it. We work with carriers, airports, and aviation-adjacent platforms on product engineering that targets the specific decision points where time, cost, and passenger experience compound.
How we build for aviation's operational reality
Four phases designed around an industry where legacy systems and regulator oversight are both unavoidable.
Discover
We map the operation. Which systems are legacy vs. modernizable, which data flows are the bottlenecks, where does manual work block turnaround or passenger experience? We map the regulator surface: BSSN CIRT mandate, DGCA cybersecurity and operational requirements, ICAO alignment, UU PDP for passenger data.
Design
Product and platform decisions together. Digital products designed around the operation's existing cadence (shift handovers, flight legs, turnaround cycles), not imposed on it. Integration points identified with legacy systems; we build the new layer that respects the old until the old can be retired.
Build
Senior product engineers, embedded with your operations and IT teams. Observability wired to production from the first deploy. Release discipline aligned to aviation's 'no surprise changes during peak' operational windows.
Scale
Handover to your IT, ops, and compliance teams. Runbooks, incident response aligned to your BSSN CIRT structure, audit documentation for DGCA, ongoing architectural partnership as the operation evolves.
What we build for aviation operators
Four disciplines that together turn digital from an IT cost center into an operational multiplier.
Flight Operations & Turnaround Products
Digital products for the ops desk: real-time flight status aggregation, turnaround tracking, ground-service integration, delay-cause instrumentation. The layer that lets your ops team see what's happening and intervene before it becomes a delay.
Passenger Experience & Loyalty
Mobile and web experiences designed for the realities of SEA travelers: Bahasa-first, low-bandwidth tolerant, WhatsApp-wired for service. Loyalty programs that respect how passengers actually accumulate and redeem miles.
MRO, Fleet Data, and Predictive Maintenance
Engineering systems for aircraft health, maintenance scheduling, parts and labor utilization. We build the digital layer that integrates existing MRO systems with the data signals that drive predictive maintenance.
BSSN CIRT Compliance & Regulator-Ready Infrastructure
Cyber incident response infrastructure aligned to BSSN's three-tier structure (National / Sectoral / Organizational), with audit documentation, incident playbooks, and reporting integrations for DGCA and BSSN.
Aviation: market shape and pilot-ready patterns
Aviation is a new industry for Sprout's explicit vertical focus. Here's the market we're positioning into.
Indonesian aviation has shown it can lead globally on operational KPIs
Indonesian flag-carrier on-time performance reached a globally leading benchmark in May 2025: 98.39% at scale across 30K+ flights. The operational capability is already present; the digital-product layer around it is where modernization spend is landing through 2026-27.
Cloud-led modernization is delivering step-change operational economics
Indonesian carriers moving core systems to cloud infrastructure have reported step-change cost economics. One major flag carrier reported around 60% cost efficiency improvement via cloud adoption, alongside mobile app modernization and integrated ticketing / check-in / status / loyalty products.
BSSN now requires a three-tier CIRT structure with live deadlines
BSSN Regulation No. 1 of 2024 establishes a three-tier Cyber Incident Response Team structure (National / Sectoral / Organizational), with registration and contingency-plan deadlines already in effect. For aviation operators, BSSN compliance is now an operational requirement.
What's trending in Indonesian aviation tech
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Which aviation operation would you digitize first, if you could?
Tell us where the minutes live: turnaround, ground handling, passenger mobile experience, MRO scheduling, loyalty, cargo. We'll scope a starting engagement sized to the opportunity, with BSSN CIRT and DGCA alignment in scope. Worst case, you get a clear no and a short memo on what to sequence first. Best case, you get a product-engineering partner who ships to aviation's operational calendar, not against it.
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